What payment methods do you accept?
We accept credit/debit cards, PayPal, Afterpay, and Zip.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within a short time after purchase. Contact us at sales@the88products.com immediately.
How long does shipping take?
Standard shipping takes 3-5 business days.
Do you offer international shipping?
Currently, we only ship within select regions. Check our shipping policy for details.
How can I track my order?
A tracking number will be sent via email once your order ships.
What if my package says "Delivered" but I haven't received it?
Check with neighbors and your local delivery carrier. If still missing, contact us at sales@the88products.com.
Can I change my shipping address after ordering?
Address changes are possible only before the order ships. Contact us immediately if you need assistance.
What is your return policy?
We accept returns within 30 days of delivery if items are unused and in original packaging.
How do I request a refund?
Submit a request through at sales@the88products.com under "Return & Refund."
How long do refunds take?
Refunds are processed within 5-14 business days (up to 30 days for some banks).
What if my returned item is damaged or used?
A partial refund may be issued based on the item's condition.
Are shipping fees refundable?
Shipping fees and insurance costs are non-refundable unless the return is due to our error.
Do you offer warranties on products?
Warranty availability depends on the product. Check individual product pages for details.